New perspectives for women seeking advice.

The familea Frauenberatung offers social and legal counseling for women in difficult life situations. The counselors pursue a holistic counseling concept, which is aimed at women residing in the canton of Basel-Stadt and supports women seeking advice in developing new perspectives.

women's counseling target group scaled

Women in focus

The counseling service is aimed at women aged 18-65 who live in the canton of Basel-Stadt.

In women's counseling, everyone who identifies as a woman and wants to be perceived as a woman by others is considered a woman.

This includes trans women whose gender identity does not match the gender they were assigned at birth. With this definition, we explicitly include trans people as well as intersex and cisgender women.

women's counseling counseling services

Consulting offer

Budget issues and debt counseling
Financial emergencies and difficulties
Pregnancy and maternity
Personal and family problems
Support with administrative challenges
Separation and divorce
Legal issues

Our counseling is one or more times, depending on your needs and wishes. It is subject to the obligation of secrecy. If it helps to solve your problem, we also contact authorities, administrations, health insurance companies, etc. after consultation and with your consent. We are also happy to arrange for further help.

women's counseling appointment 3

Appointment

Please contact us by telephone to make an appointment:

Head office:
+41 61 260 82 80

Phone hours:
Mon to Fri: 8.00 - 12.00, 13.30 - 17.00
Before public holidays until 16.00

Our reception will arrange an initial free, brief telephone consultation, during which your concerns will be recorded and you will be given a personal appointment according to your need for advice.

If you are unable to attend, please give at least half a day's notice.

Consultation languagesGerman, English and French
Translators will only be organized for you in exceptional cases - but you are welcome to take someone with you.

women's counseling appointment preparation

Appointment preparation

Please bring the following documents and cash for any consultation fee with you to your appointment:

1. at the initial interview: Evidence of income situation (salary, pensions, supplementary benefits, alimony, social welfare receipts, daily unemployment benefits, disposition of premium reduction, rent contributions, etc.) and evidence of fixed expenses (rent, health insurance, child care, taxes, etc.).
2. for financial concerns: Current income and expense documents (see 1.) and any outstanding bills or cost estimates.
3. in case of legal issues: in addition to points 1 and 2, also any orders, decisions, contracts, other correspondence
4. in case of administrative support needs: letters, identification, documents relevant to the subject (e.g. in case of tax return: declaration, interest statements as of 31.12., proof of income, statement of health insurance costs, care costs)

If you do not receive social assistance or supplementary benefits, consultation fees may apply.

Fees

The women's counseling service receives significant support from the Canton of Basel-Stadt. As the subsidies do not cover the costs, a contribution towards the costs of social and legal counseling is required within your financial means. Nevertheless, our services are intended to be low-threshold, which is why the amount can be reduced in justified cases. Any consultation fee will be determined during the initial consultation with the counselor. This will be accepted in cash against receipt.

For consultations longer than 30 minutes, the full hourly rate will be charged. For consultations of up to 30 minutes, half the hourly rate will be charged.

The women's counseling team

floriane mayer 2025
Floriane Mayer
Management women's counseling
stefanie albrecht 2025
Stefanie Albrecht
Lawyer
anna heimgartner
Anna Heimgartner
Social worker
mirjam meissburger 2025
Mirjam Meissburger
Social worker
nicole seitz
Nicole Seitz
Social worker
sandra ursenbacher 2025
Sandra Ursenbacher
Social worker

Tax return

Women's advice clients can complete their tax return with the help of their advisor. Please contact us and make an appointment with your advisor.

Contact

Head office +41 61 260 82 80
frauenberatung@familea.ch

Phone hours:
Monday to Friday 8.00 am - 12.00 pm
and 13.30 - 17.00
before holidays until 16.00

Chat times:
Monday and Wednesday 10.00 - 12.00 a.m.
Fri 14.30 - 16.30

Location

Gerbergasse 14
4001 Basel

(Entrance to the right of Dosenbach)

women's counseling entrance

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